Repair: ShoreTel IP Phone

Print the Repair Service Instructions Form (.pdf) so that you can complete it after you place your online order.
Please choose your Service type (Repair or Repair & Refurbish) using the corresponding drop down option
Also choose your Phone Model using the corresponding drop down option
Once we receive your product, our normal service time is 3-5 business days. If you would like faster service, then please choose '24 Hour Rush Repair' from the option menu ($25).
We cannot repair phones with damaged displays (i.e. cracks, LCD bleed, dead pixels, etc.)

24 Hour Rush Repair Service:

By choosing this service, the repair order will be completed within 24 hours of receipt of the product.
For fastest delivery to us, we recommend that you ship the defective product using an overnight service with tracking. In order to expedite processing, you must email the tracking number of your shipment along with your order number to rushrepair@metrolineinc.com.
For fastest delivery back to you, choose an overnight service in the online checkout (e.g. Next Day Air Saver, Next Day Air).
Although we can repair the vast majority of defective products, choosing this service level does not guarantee that your item can be repaired. Expedited shipping costs are non-refundable.

Accessories and Related Items



Shoretel 110 IP Phone (10176, 10177)		Shoretel 115 IP Phone (10216, 10217)



Shoretel 210 IP Phone (10146, 10154) Certified Refurbished: $32.99 Availability: In Stock SHOR-210 Condition Color Power Warranty Quantity		ShoreTel 212k IP Phone (10198, 10199)



ShoreTel 230 IP Phone (10196, 10197) Certified Refurbished: $23.95 Availability: In Stock SHOR-230R Condition Color Power Warranty Quantity		ShoreTel 230G IP Phone (10267, 10268) Certified Refurbished: $30.95 Availability: In Stock SHOR-230G Condition Color Power Warranty Quantity



ShoreTel 265 IP Phone (10218, 10219)		ShoreTel IP Phone 420 (IP420, 10495) Certified Refurbished: $33.99 Availability: In Stock SHOR-420 Condition Power Warranty Quantity



ShoreTel IP Phone 480 (IP480, 10496) Certified Refurbished: $31.95 Availability: In Stock SHOR-480-R Condition Power Warranty Quantity		ShoreTel IP Phone 480G (IP480G, 10497) Certified Refurbished: $29.95 New: $196.95 Availability: In Stock SHOR-480G Condition Power Warranty Quantity



ShoreTel IP Phone 485G (IP485G, 10498) Certified Refurbished: $45.95 New: $167.95 Availability: In Stock SHOR-485G-R Condition Power Warranty Quantity		ShoreTel 530 IP Phone (10147, 10155)



ShoreTel 560 IP Phone (10148, 10156)		ShoreTel 560g IP Phone (10203, 10204)



ShoreTel 565G IP Phone (10220, 10221) Certified Refurbished: $34.95 Availability: In Stock SHOR-565BL-R Condition Color Power Warranty Quantity		ShoreTel 655 IP Phone (10429) Certified Refurbished: $36.95 Availability: In Stock SHOR-655R Condition Power Warranty Quantity