Customer Reviews
  1. About Us
  2. Contact Us
  3. Find an Installer
  4. Sell Us Your Equipment
  5. Questions?  Call us today.  800-929-8061

Contact SWEET! Call Recording Base License for Standard and Enterprise Edition

Contact SWEET! Call Recording Base License for Standard and Enterprise Edition

The Call Recording add-on provides a full ‘media’ recording solution that gives your business the unique edge it needs to be competitive.  Screen capture/screen recording can simultaneously occur while recording calls.

Price: $1,299.00
Availability: In Stock
Manufacturer: Datel   |   SKU: CNS-CR-IPO
   Rock Solid 1 Year Warranty      30 Day Returns
   Over 36 Years of Superior Sales, Service, and Support


  • Base license for activating Call Recording at a single site with Contact SWEET! Standard or Enterprise Edition
  • Also requires Concurrent Calls license for operation (sold separately)
  • Flexible - Record all conversations, random or rules based for training or conflict resolution, you have the opportunity to use call recording wherever and whenever you want.
  • Media recording - Simultaneously recording the screen with the call – chat sessions, text, and social media gives you greater insight.
  • Cradle to grave - Follows and records all calls from inception to completion including hold and transfer to other staff.
  • Secure and compliant - Recording solutions meet regulatory compliance with numerous security features password control, encryption, restriction control, removal of sensitive data from a particular part of the call as well as screenshot removal during that interaction
  • Scalable - From 5 agents to virtually unlimited capacity