You can't manage what you can't measure. Take the first step towards optimizing your business communications with Contact SWEET! call reporting software. Utilize powerful features like historical reports with text and graphic views, detailed metrics on extensions, agents, and hunt groups, 'cradle-to-grave' call details, real-time live views of agents with real-time metrics, supervisor views, wallboards, and much more.
For more information on how Contact SWEET! can help with your call center environment or to schedule a webinar, call us today!