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Partner ACS API - Application Programming
Interface (700291834, 700369986) |
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Partner ACS API Features
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- Enables the following applications to work
with Partner ACS R6 or later:
- Screen Pop
- Small Call Center,
- Interactive Voice Response (IVR)
- 911 Solutions
- Call Accounting and Traffic Reports
- Customer Relationship Management (CRM)
- API is a feature enhancement that allows
new and existing server based applications from Avaya's
DeveloperConnection program to work with and enhance the operation of
Partner ACS R6 or laster systems
- Allows API to activated in place of SMDR
and provides switch reporting details of incoming, outgoing, transfer,
conference traffic, account codes, and activation/deactivation of Do Not
Disturb
- API is similar to SMDR except that all
events are sent out of the SMDR port near real time (SMDR waits until the
call is completed)
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Compatibility |
- Compatible with Partner ACS R6 and R7
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© 2013 Metroline, Inc. All Rights Reserved.
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| Metroline
Inc. is an independent distributor of technology and telecommunications
equipment. Metroline
Inc. does not represent Avaya Communication, Lucent Technologies, Nortel
Networks, Cisco, Toshiba, Mitel, NEC, Dell, ShoreTel or their affiliates in any way. Merlin, Merlin Legend, Merlin Magix, Partner, Partner Plus, Partner II, Partner ACS, Spirit, Definity, IP Office, and Avaya Communication Manager are registered trademarks of Avaya
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