Please send only the Partner ACS Processor Module. If a Backup/Restore PC Card (Green) or Remote Access Backup/Restore PC Card (Silver) is present, then please remove it before shipping (see diagram to left).
Once we receive your product, our normal service time is 3-5 business days. If you would like faster service, then please choose '24 Hour Rush Repair' from the option menu below ($25).
24 Hour Rush Repair Service:
By choosing this service, the repair order will be completed within 24 hours of receipt of the product.
For fastest delivery to us, we recommend that you ship the defective product using an overnight service with tracking. In order to expedite processing, you must email the tracking number of your shipment along with your order number to firstname.lastname@example.org.
For fastest delivery back to you, choose an overnight service in the online checkout (e.g. Next Day Air Saver, Next Day Air).
Although we can repair the vast majority of defective products, choosing this service level does not guarantee that your item can be repaired. Expedited shipping costs are non-refundable.
Metroline, Inc. • 2250 Meijer Drive • Troy, MI 48084 • Phone: 800-929-8061
Business Hours: Mon-Thurs 8:30 am to 6 pm, Fri 8:30 am to 5:30 pm EST
Metroline Inc. is an independent distributor of technology and telecommunications equipment. Metroline Inc. does not represent any manufacturer or its affiliates in any way. The company, product and service names used in this web site are for identification purposes only. All trademarks and registered trademarks are the property of their respective owners.