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Avaya IP Office Basic Edition Overview

  • Plug and play  - A turnkey solution with out of the box operation; initial start up operation includes key system function with 2 intercoms, outside line assignments/appearances, and voice mailboxes on all telephones; can be switched to hybrid mode
  • Easy to learn - Integrated with the same familiar features on the popular Partner ACS
  • Easy to manage - Easy system management and customization through Telephone User Interface on extensions 10 or 11 or Graphical User Interface through a simplified IP Office Manager
  • Powerful voicemail included - Includes 2-port embedded voicemail with multiple automated attendants (up to 9), voicemail to email forwarding, and 15 hours of storage (upgradeable to 6-ports and 25 hours of storage)
  • Expandability - Supports up to 4 internal base cards and up to 8 external expansion modules
  • Room to grow - Maximum capacities of 100 extensions, 32 analog trunks, 1 PRI circuit, 20 SIP channels (some capacities not obtainable simultaneously)
Start with the IP500 V2 Control Unit and System SD Card
The IP500 V2 Control Unit provides system processing and switching for your phone system. It comes with four base card slots for adding IP500 Base Cards.

The System SD Card provides system memory, software, and embedded voicemail with automated attendant.
Choose your IP500 Base Cards
IP500 Base Cards install into one of the four available base card slots on the IP500 V2 control unit.  There are a variety of them to choose from, so you can configure your system according to size and features. The most common base card for new installations is the IP500 Combination Card.
IP500 V2 Combination Card - 4 analog trunks, 6 digital stations, 2 analog stations, 10 VCM channels IP500 Digital Station 8 - 8 digital station ports
IP500 Analog Phone 8 - 8 analog station ports IP500 Analog Phone 2 - 2 analog station ports
IP500 V2 ETR 6 - 6 ETR ports for Partner telephones IP500 TCM 8 - 8 TCM ports for Norstar telephones
Choose your IP500 Trunk Interface Cards (if necessary)
IP500 Trunk Interface Cards install onto IP500 Base Cards as daughter boards.  They activate trunks interfaces located on ports 9 through 12 on the IP500 Base Card.

IP500 Analog Trunk Card 4 - Adds 4 analog trunk ports

IP500 UNI PRI 1 - Adds one PRI trunk port
Choose your IP500 External Expansion Modules (if necessary)
IP500 External Expansion Modules can be used to expand your system when all of the IP500 base card slots are in use.
IP500 Digital Station 16 - 16 digital station ports IP500 Digital Station 30 - 30 digital station ports
IP500 Phone 16 - 16 analog station ports IP500 Phone 30 - 30 digital station ports
IP500 Analog Trunk 16 - 16 analog trunk ports    
Choose your phones
IP Office Basic Edition supports full featured digital telephones.  The 1400 series have paper labeled programmable buttons while the 9500 series programmable buttons are labeled directly on larger LCD screens.  For users who are migrating from Partner ACS or Norstar ICS, IP Office Basic Edition can accommodate your current Partner Eurostyle, Eurostyle Series 2, and Nortel M7000/T7000 series telephones.  It is also compatible with the Avaya 3910/3920 and Nortel T7406/T7406E wireless systems.
1400 Series Digital Telephones 9500 Series Digital Telephones
Partner Eurostyle Telephones Partner Eurostyle Series 2 Telephones
Norstar M7000 Series Telephones Norstar T7000 Series Telephones
Wireless Solutions for Quick Version    


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Metroline Inc. is an independent distributor of technology and telecommunications equipment.  Metroline Inc. does not represent  Avaya Communication,  Lucent Technologies,  Nortel Networks,  Cisco,  Toshiba, Mitel, NEC, Dell, ShoreTel or their affiliates in any way.  Merlin, Merlin Legend, Merlin Magix, Partner, Partner Plus, Partner II, Partner ACS, Spirit, Definity, IP Office, and Avaya Communication Manager are registered trademarks of Avaya Communication.  Norstar, Meridian, and Business Communication Manager are registered trademarks of Nortel Networks.