Switchvox SMB 355 Appliance (AA355, 1AS3550010LF)

• Support for up to 400 users and 75 concurrent calls
• Easy to Manage - An intuitive user-friendly web interface allows you to manage every aspect of your Switchvox system
• Switchboard Application - Employees can work more efficiently when they have access to all office communications within a single screen. Switchboard features include click-to-call, drag-and-drop transfers, view call queue activity, integrated chat, and CRM integration.
• Call Control - Includes all the basics like hold, transfer, conference, plus handy tools like call parking and call pickup
• Call Routing - Complete control over incoming and outgoing call routes
• Voicemail - Extension owners can easily create custom greetings, set active greetings, set dial 0 extension, and setup voicemail blast groups.
• Fax - All faxes are delivered directly to your inbox. Plus you can use the same number for calls and faxes.
• Video Calling - Supports 3rd party video phones (Polycom, Snom) for easy collaboration
• Integrated Chat Server - Integrated Chat Server allows employees to instant message each other without compromising corporate security by using a public chat service
• Conferencing - With Meet Me Conference Center, each of your extensions can have its own conference room.
• Call Queues - With Switchvox queues, you can upload music or record announcements and let your callers know when they expect to talk to someone.
• Integrated Chat Server - Integrated Chat Server allows employees to instant message each other without compromising corporate security by using a public chat service
• Reporting - Gather important information about your communications including queue and call reports, queue logs, call logs and concurrent calls, and queue status
• Switchvox Subscriptions are required for each user on a Switchvox system