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Avaya 1608 IP Phone (700415557)

The Avaya 1608 is a full-featured IP phone with 8 programmable line and feature appearance buttons.  It is an excellent choice for an everyday office worker with medium to high call volumes.
Factory finished casing, NEW handset, NEW handset cord, NEW button set, NEW label and NEW plastic overlay!
Please call for availability.
This product is eligible for 2 Year Platinum Protection!

Avaya 1608 Features

  • 3 row x 24 character backlit display (3.5 inch diagonal)
  • Supports 8-line appearances/feature keys with dual LEDs
  • 3 contextual soft-keys
  • Fixed feature buttons include four-way navigation cluster, volume up/down, mute, speaker, headset, menu, telephony application, hold, conference, transfer, drop, contacts, call log, redial, quick-access voicemail
  • High-quality 2-way speakerphone
  • Message waiting indicator Integrated headset jack Desk or wall mountable with optional wall mount adapter
  • Firmware upgradeable 8 personalized ring patterns
  • Dual Ethernet ports for connection of phone and collocated PC w/VLAN separation
  • Static or dynamic address assignment
  • Powered via 802.3af Power over Ethernet or optional 5V local power supply (sold separately; see drop down option above)


  • The Avaya 1608 IP phone is compatible with Avaya IP Office 4.2 or higher and Avaya Communication Manager 3.0 or higher

Avaya 1600 Series Product Support Notice

Recommended Action

Because of the recent problems with firmware releases 1.3.2,1.3.4A, and 1.3.4B rendering some Avaya 1600 series IP phones inoperable, it is recommended that all 1600 series IP phones be upgraded by customers to the latest release of firmware, 1.3.5.
Downloadable from Avaya's website: Firmware 1.3.5

Detailed Information

Avaya has released Product Support Notices (PSN) for the above firmware releases.  The first PSN #PSN004134u states that if a newly purchased Avaya 1600 series IP phone with firmware 1.3.3 is installed on a system with firmware 1.3.2 available, the phone will become corrupted and not usable.  The second PSN #PSN004151u states that if 1.3.4B (or 1.3.4A as we have seen) is installed on the phone, then the phone could at anytime become corrupted and not usable.  If either of these situations occurs, then the phone will have to be repaired or replaced.  This is not covered by MetrolineDirect's warranty.

IP Office Releases with Problematic Firmware

The following are releases of IP Office software that are known to have the problematic firmware included.
  • R9.
  • R9.
  • R8.1.79
  • R8.1.81
The 1600 series IP phone firmware should be replaced with the latest firmware from the above link.  Avaya Aura (Communication Manager) uses the same firmware versions and should be replaced as necessary.

IP Office Releases with Fixed Firmware

The latest release of IP Office R9 and R8.1 include the good firmware for Avaya 1600 series IP phones.  These releases are:
  • R
  • R8.1.85

Accessories and Related Items
Axtel PRO Headset Package for Avaya Digital and IP Phones
Avaya 1600 Series 5V Power Supply (700451230)
Axtel PRO Headset Package for Avaya Digital and IP Phones

New: $62.99
Headset Model
Phone Model

Avaya 1600 Series 5V Power Supply (700451230)

New: $14.99  

Avaya 1608/1408 Telephone Wall Mount (700415623)
Avaya 1608 and 1608-I Printable Telephone Labels (10 labels)
Avaya 1608/1408 Telephone Wall Mount (700415623)

New: $19.00

Avaya 1608 and 1608-I Printable Telephone Labels (10 labels)

New: $10.00

Avaya 1608 Quick Reference Guide (pdf)

Avaya 1608 User Guide (pdf)

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